Water Emergency:

If you have a water emergency, call the Water Billing Office at 330-689-2889, Monday thru Friday, 8:00 am – 4:30 pm. If you have a water emergency after work hours, call 330-689-5700.

A few simple wise water use tips can make a difference in how much water you use.

  • Take shorter showers.
  • Load your dishwasher to full capacity.
  • A twist here. A turn off there. It all adds up. Start by turning off the tap in the bathroom when you brush your teeth or shave. Turn off the tap in the kitchen while cleaning fruits and veggies.
  • Repair leaky faucets and replace water-guzzling fixtures and appliances with their water-efficient counterparts. A leaky faucet can waste too much water – one drip per second wastes 6000 gallons of water per year
  • Put a shut-off nozzle on your hose. A single hose left on uses nearly 300 gallons of water per hour
Homeowners/Tenant Residents:
No deposit is required. You may sign up in person at the Utility Billing Office in City Hall, call the office at (330) 689-2889 or click here for the form.

Information Required:
Billing  Name
Property Address
Billing Address
Daytime Telephone Number
Effective Date (must be a non-holiday; no weekend).

If you are a new owner, after setting up your account, we will follow-up by mailing you a Homeowner  Application. This information enables us to confirm the account data on file.

If you plan to move, you will need to call our office with a final effective date or click here for the Final Form.  A final billing is then mailed.

On the upper left hand side of our billing statement you will find a box marked CODE. When you receive your bill – the codes may be listed as follows: ACT = Actual Read, EST = Estimated Read, CRD = Customer Read, P = Post Card Read

For options regarding paying your water bill, click here.

This fee is used to generate revenue for numerous City-wide improvements to the Stow Water System. Projects will include replacement of water lines, expanding the system and renovating facilities associated with the Water System.

The City of Stow does not provide or maintain your sewer needs. You may contact the Department of Environmental Services at (330) 926-2400 with your sewer question. We send our reads to this agency on a monthly basis; however, they bill customers on a quarterly basis.

Water Billing
Phone: 330-689-2889
Fax: 330-689-2827
Hours: Monday- Friday,
8:00 am -4:30 PM