Besides paying online at , water customers  also have the option to pay in person (cash, check, credit/debit card), mail in a payment, drop off a payment using the water drop box in front of City Hall, sign up for ACH or drop your payment off at Drug Mart.

An automatic ACH payment program is available to all Stow Water Customers. This free and easy program automatically withdraws your water bill amount from your bank account every month. To sign up, complete this ACH form and return it the Water Billing Department, 3760 Darrow Road, Stow, Ohio, 44224

Mail in your water bill at the following address: P.O. Box 3650, Akron, Ohio 44309-3650

We now take credit cards for water payments at City Hall. Come into the Water Billing Department on the second floor of City Hall, which is located at 3760 Darrow Road, and pay your water bill with your credit/debit card. We are available to assist you Monday thru Friday, 8:00 am to 4:30 pm.

A drop box is located in the front of City Hall for water customer payments. The box is available 24/7/365 fro drop-off and is emptied twice daily. City Hall is located at 3760 Darrow Road and the entrance is off of Graham Road.

Drug Mart: 
Stow Water customers can make a direct payment at the Courtesy Counter a the Stow Discount Drug Mart located on Fishcreek Road.

Pay By Phone:
Effective 1/23/18, the IVR (Pay By Phone) option will no longer be available.  Please view the options above for alternate payment methods.

Water Billing

Phone: 330-689-2889
Fax: 330-689-2847
Hours: Monday – Friday,
8:00 am  – 4:30 pm